General Terms and Conditions (ÁSZF)

I. Service provider details

II. General provisions

These General Terms and Conditions (hereinafter: “ÁSZF”) apply to the services provided by EuConX Iso Kft. (hereinafter: the “Service Provider” or “EuConX”) and to the use of the content and functions available on the euconx.com website (hereinafter: the “Website”).

This ÁSZF governs the legal relationship between the Service Provider and its customers, partners and Website visitors (hereinafter together: the “User”).

By using the Website, completing the quotation request form, using the savings calculator, subscribing to the newsletter or making any other contact, the User accepts the provisions of this ÁSZF.

III. Activities of the Service Provider

EuConX Iso Kft. carries out the following activities:

• Construction material import and distribution: Importing thermal insulation materials (glass wool, stone wool, XPS, EPS), vapour barrier and vapour-permeable membranes, PVC windows and doors, waterproofing membranes and other construction materials from verified Turkish manufacturing partners and distributing them in Hungary and the EU.
• Supply chain management (4PL): Procurement coordination based on the JIT (Just-in-Time) model, logistics organisation, customs clearance, quality assurance.
• EKR programme support: Material supply for attic floor insulation projects implemented under the Energy Efficiency Obligation Scheme (Energiahatékonysági Kötelezettségi Rendszer, EKR).

IV. Use of the Website

1. Website content

The product descriptions, prices, technical specifications and market information displayed on the Website are for information purposes only. We always send an exact quotation in writing, based on an individual calculation. The content displayed on the Website does not constitute a direct offer.

2. Savings calculator

The savings calculator available on the Website provides estimated values, which are for information purposes only. Actual savings may vary depending on the individual parameters of the project, current market prices and delivery terms. The result of the calculator does not constitute a binding quotation.

3. Intellectual property

The Website and its content (texts, images, logos, graphic elements, software) are the intellectual property of EuConX Iso Kft. and are protected by copyright. The content may be copied, distributed or used in any form only with the prior written permission of the Service Provider.

V. Orders and conclusion of contracts

EuConX concludes contracts only with B2B (business-to-business) customers. Orders are placed according to the following process:

1. The customer sends a quotation request via the Website, by email, by telephone or via WhatsApp.
2. Within 2 working days, EuConX prepares a personalised written quotation, which includes the material specification, price, delivery terms and deadline.
3. The customer accepts the quotation in writing (email, signed contract).
4. The contract is formed upon written acceptance.
5. Delivery takes place under the terms set out in the individual contract.

VI. Prices and payment terms

Prices are set in EUR, as stated in the individual quotation. Prices do not include VAT, delivery costs or customs clearance fees, unless the quotation provides otherwise.

The payment terms (payment deadline, amount of advance payment, method of payment) are set out in the individual contract; payments by transfer are made to the bank account stated on the invoice. In the event of late payment, the Service Provider may charge default interest in accordance with Act V of 2013 on the Civil Code (Polgári Törvénykönyvről szóló 2013. évi V. törvény, “Ptk.”).

VII. Delivery terms

Delivery is made from Turkey to Hungary or to the EU destination specified by the customer. The delivery terms (INCOTERMS parity, delivery time, insurance) are set out in the individual contract.

EuConX uses third-party logistics providers (3PL) to carry out delivery. EuConX coordinates customs clearance, including obtaining the ATR movement certificate and providing EU conformity documentation.

VIII. Quality assurance and warranty

EuConX distributes only products that bear the CE marking, have a valid Declaration of Performance (DoP) and, where applicable, hold EUCEB, EPD or other relevant certificates.

The warranty for the products is enforced in accordance with the warranty terms provided by the manufacturer. In the event of a quality complaint, a User acting as a business must notify EuConX of the complaint in writing within 8 days of discovering the defect. For Users who are consumers, the deadlines of the Hungarian Civil Code (Act V of 2013) apply.

IX. Limitation of liability

The Service Provider’s liability is limited to the performance of its contractual obligations. The Service Provider does not accept liability for damages arising from decisions made on the basis of the informational content displayed on the Website. In the event of force majeure (natural disaster, war, epidemic, official measure, closure of a transport route), the Service Provider is released from its obligation to perform.

X. Dispute resolution and governing law

Hungarian law governs any legal disputes arising from this ÁSZF. The parties shall seek to settle disputed matters amicably. If this is unsuccessful, the Buda Central District Court (Budai Központi Kerületi Bíróság) or the Budapest-Capital Regional Court (Fővárosi Törvényszék), as applicable, has jurisdiction.

XI. Amendment of the ÁSZF

The Service Provider reserves the right to amend this ÁSZF unilaterally. The Service Provider publishes amendments on the Website at least 15 days before they take effect. Orders already placed remain subject to the ÁSZF in force when the order was placed.

XII. Final provisions

Matters not regulated in this ÁSZF are governed by the Hungarian legislation in force, in particular Act V of 2013 on the Civil Code (Ptk.), Act CVIII of 2001 on Electronic Commerce Services (Az elektronikus kereskedelmi szolgáltatásokról szóló 2001. évi CVIII. törvény, “Ekertv.”), and the provisions of the GDPR.

If any provision of this ÁSZF is found to be invalid, this does not affect the validity of the remaining provisions.